Contact WCI
Customer Care


Fax: 1-800-642-0340

If your issue does not
qualify as an emergency, use our

Online Customer Care Form Download Homeowner's Manual

If you are not a current customer, please use our New Home Sales or General Information request form.

WCI Customer Care

While WCI strives to build every home defect-free, we are realistic enough to know that mistakes may occur or something in the home may not perform as intended. If either happens, we will make the necessary corrections so the item meets our warranty guidelines.

New homeowners receive a limited warranty document at closing. Please read through this information as well as service procedures outlined within your Homeowner's Manual. If you have any questions regarding the standards or procedures, please feel free to contact our Central Customer Care Department at 1-800-924-3545.

If you have any emergency items, please call us for immediate attention at 1-800-924-3545.