While WCI strives to build every home defect-free, we are realistic enough to know that mistakes may occur or something in the home may not perform as intended. If either happens, we will make necessary corrections so the item meets our warranty guidelines.
New homeowners receive a limited warranty document at closing. Please read through this information as well as the service procedures outlined within your Homeowner’s Manual. If you have any questions regarding the standards or procedures, please feel free to contact our Central Customer Care Department at 1-800-924-3545.
If you have any emergency items, please call us for immediate attention at 1-800-924-3545.
If your issue does not qualify as an emergency, please complete the online Customer Care Request form.
